Customer Testimonials

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DealerRater Jun 30, 2026

Use the express service option all the time and couldn’t be happier. Quick oil change, convenient hours, and friendly service. Get there early!

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DealerRater Jun 28, 2026

Excellent customer service and management knowledge . Very pleased with all service.and salesman knowledge of the product

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DealerRater Jun 14, 2026

Very friendly and welcoming! Good prices, very knowledgeable and very professional and great service!! I loved our sales person Holly Whitten and the sales manager Dominick! Great people!!

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DealerRater May 24, 2026

Wonderful. David Odom made the process easy and very helpful. Sandy Sansing is the dealership to go to.

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DealerRater May 11, 2026

I have used Sandy Sansing for years and would never consider another dealership. Very nice personnel working there.

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DealerRater Apr 25, 2026

Scott Bowden always is a pleasure to work with - keeps me in the loop no matter the issue

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DealerRater Apr 22, 2026

Had an incredible experience with King Bailey at the Sandy Sansing Pensacola hgwy 29 location. I was dreading buying another car but Mr King made the process quick and painless and completely stress free. He listened to the situation I found myself in and knew exactly what I needed to get done, and without any pressure, we were driving out our 2023 nissan. Communication was prompt from start to finish. This is my second car with this team and where I do all my services. Highly recommend for all your purchases and services.

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DealerRater Apr 19, 2026

my salesman,bob floker did an excellent job of helping me pick the right truck. also dealership had an abundant selection to choose from. we narrow the search to 3 i could live with and made decision from there. thanks again bob.

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DealerRater Apr 18, 2026

The sells guy Neal E. was a great guy he really did a lot to help me find the car I wanted. And everyone else was great

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DealerRater Apr 16, 2026

They were very friendly and knowledgeable. The wait was minimal. It was a lot shorter than what I expected

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DealerRater Apr 11, 2026

I am very pleased with the dealership and my service representative, Daniel Newbold provided excellent service for a recall. He was very efficient.

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DealerRater Mar 25, 2026

I will return there soon I got friendly service explained everything out to me what I need for my car I’m very pleased with my service nice work

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DealerRater Mar 17, 2026

They really take their time to look at the issues with your vehicle & come up with the best solution(s) in a timely manner.

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DealerRater Mar 16, 2026

I was out of town and needed my car serviced. They were there for me!

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DealerRater Mar 15, 2026

My experience with Sandy Sansing Nissan has been one of the worst customer service experiences I have ever dealt with. Our 2022 Nissan Pathfinder (VIN: 5N1DR3CA8NC253*** ) suffered a catastrophic engine failure at around 70,000 miles, barely outside of the powertrain warranty. An engine failure on a vehicle this new should never happen. When we purchased the vehicle, the dealership strongly pushed us to purchase a $3,000 “million mile warranty.” When the engine failed, that warranty company denied the claim. We then contacted Nissan North America Consumer Affairs requesting goodwill assistance, which was also denied. After doing everything we were told ... Read More

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DealerRater Mar 9, 2026

My representative was flexible with my needs and gave great options to choose from and made it a smooth experience

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DealerRater Feb 27, 2026

We have always had a good experience with Sandy Sansing. They are quick to evaluate the problem and fix it

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DealerRater Feb 19, 2026

My name is Andre’ Perkins, I’m trying not to be upset with writing this review but Sandy Nissan is not a trustworthy dealership. I brought. a suv ( 2024 Audi Q8) for $64,000.00 from offline. I’m from North Carolina so I ask the salesman (Steve Lowery) concerning the vehicle and he mentioned that it was a trade in and that it had been through an inspection check. Bottom line is I paid to have the car shipped to North Carolina from pensacola, Florida. Once the car arrived it was missing the second key which should have been mentioned up front during ... Read More

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DealerRater Feb 13, 2026

On the 29th I wrote a review singing this place's praises, but I cannot in good conscience leave that review after what took place today (Feb 11th). My dealer, Bob Folker, was phenomenal, and I have nothing against him. If you're going to go here, I would ask for Bob directly. Bob is the only reason I am giving 3 stars instead of 1. On the 29th I went in to buy a vehicle. They ran into a few snags while I was there, and after a couple of hours, Sean (the finance guy) came running out proudly stating he ... Read More

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DealerRater Feb 5, 2026

Great service! Friendly and knowledgeable staff. Would certainly buy another vehicle from Sandy Sansing Nissan!

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DealerRater Feb 5, 2026

The people at Sandy Sansing are always polite and courteous. They take good care of my F150 from the old one to the new one bought from Sandy Sansing Ford in Daphne

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DealerRater Jan 10, 2026

It was a very good experience. Everyone was very courteous and efficient and kept me updated.

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DealerRater Dec 30, 2025

I just purchased a Nissan Pathfinder from Sandy Sansing Nissan in Pensacola, and it was hands-down one of the best car-buying experiences I've ever had. This is actually my second vehicle from Keith, and once again, he delivered exceptional service. Keith is professional, knowledgeable, and genuinely cares about finding the right fit for his customers. He took the time to understand what I needed in the Pathfinder and made the whole process smooth and enjoyable. The sales manager, Joel, was equally fantastic—he worked with us to secure a great deal without any high-pressure tactics. Everyone on the staff ... Read More

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DealerRater Dec 11, 2025

Needed a quick service for my wife’s vehicle. Came in and they took me right in, did I expect to wait for a while, yes, but holy moly this place was fast! Serviced the vehicle, washed it up and called within an hour! That’s service! Thanks again!

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DealerRater Dec 3, 2025

They back up their sales with excellent service. We’ve used them for many years and have purchased 3 vehicles from them.

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DealerRater Nov 29, 2025

Quick service and friendly people. I was in and out in 30 minutes or less.

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DealerRater Nov 18, 2025

I highly recommend Sandy Sanson Nissan in Pensacola, Florida ask for Delarian he is your guy. This guy went way out of his way to accommodate our needs. He’s very knowledgeable of his inventory and can find anything you’re looking for hands-down. He made the best experience I could have dealing with a dealership 100% recommend him for any sales going forward

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DealerRater Nov 5, 2025

I was downsizing my vehicle from a Scatpack Charger to a Rogue (same year, 2023) because I am getting too old to be driving that kind of vehicle. Went to Sandy Sansing Nissan and test drove car. Sales person Dave said they were different than other Dealers and if I made my decision they would have me out of there quickly because they were a "Volume Dealer". Made decision at 4:45 and they started paperwork. back and forth a couple of times for more info and to sign first document but then at 6:30 I stopped the new gut that took ... Read More

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DealerRater Nov 5, 2025

Great customer service! The work is done professionally and with a smile. Very sincere staff.

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DealerRater Oct 17, 2025

My service advisor Michael was knowledgeable and helpful. He answered all my questions and helped me make a decision best for the situation. I will definitely ask for Michael the next time my car needs service.

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DealerRater Oct 17, 2025

Always great service. Costs are fair. Detailed explanation of all services. Appointments are offered for the convenience of the customer. I would buy another Nissan just to keep using their service dept staff!

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DealerRater Oct 13, 2025

Our sales associate, Anna, was very helpful in finding the car I was looking for. The whole process went smoothly. Everyone else in the process helped me get the car I wanted.

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DealerRater Oct 4, 2025

Dealership was easy to deal with, salesman Curtis was great to work with, great dealership

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DealerRater Sep 27, 2025

Responded quickly and proficiently to my issues with my new vehicle. Would recommend anyone without hesitation.

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DealerRater Sep 12, 2025

Ryan Silber was my salesman and bc of him my buying experience was fanominal. He is is a man of integrity and has a great personality.

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DealerRater Sep 9, 2025

I had scheduled an appointment for my vehicle in June to have my brakes checked because I could hear “squealing” when I had my foot on the brake in reverse. I was told at the appointment that my brakes were fine and I have “10k-15k miles to go” before needing new ones. My most recent visit was because I now hear grinding instead of a squeal at 2k miles. This visit resulted in me being charged for new rotors and brake pads because of the metal on metal grinding. I inquired about a discount due to the faulty inspection ... Read More

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DealerRater Sep 5, 2025

I had an amazing experience working with Tevin. He was extremely knowledgeable, professional and patient throughout the entire process of helping me. He went above and beyond to make sure I understood everything, answered all of my questions, and helped me feel confident in my decision. I was able to drive away in my new Nissan Kicks and I could not be happier. I f you ever find yourself looking for someone who truly cares about helping you make the car buying process smooth and stress free, I highly recommend you ask for Tevin at the Pensacola location.

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DealerRater Sep 4, 2025

Friendly and professional straightforward getting to the point of done. I strongly recommend this dealership

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DealerRater Aug 23, 2025

Excellent service. they always go above and beyond the call of duty.. They check everything and always ask before they do something different.. Joseph is an outstanding employee. Answers questions, very helpful.

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DealerRater Aug 15, 2025

They was awesome and made sure my car was diagnosed and let me know the the part was ordered. He let me know when it was back and scheduled my appointment. I was in and out in a little over two hours . Great dealership

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DealerRater Aug 14, 2025

Efficient and trustworthy. Friendly as well. And can be fully trusted. I use them for all services.

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DealerRater Jul 29, 2025

He was a great person the dealers got my car to work that’s all matters

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DealerRater Jul 16, 2025

Have been with this dealership for 25 yrs. Great service polite employees. Have one complaint I always pay my bill for oil change with a credit card. Well, this time there was a service charge for using a credit card!! That’s outrageous! So I got a credit to my card and wrote a check. I will not pay any service charges for using my credit card! On an $80 bill. If I had a huge charge I understand that.

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DealerRater Jul 10, 2025

Staff is always very friendly and helpful, our vehicle was handled with the utmost care, with oil change and tire rotation.

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DealerRater Jul 2, 2025

Great car buying experience from start to finish. Thorne did an excellent job. I recommend them.

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DealerRater Jun 13, 2025

A great company does everything they can to work with you and to satisfy you

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DealerRater Jun 12, 2025

Great service dept Aaron explained everything to the t ….work was done correctly and professionally

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DealerRater Jun 9, 2025

David was very receptive of what I wanted and additionally, helped me with removing items from my old vehicle.

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DealerRater Jun 6, 2025

Very professional advisor. My only suggestion would be to let customers know how long the additional items will take to complete.

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DealerRater Jun 4, 2025

Very please with the service I received. Everyone very nice. However , I was disappointed they couldn’t find the problem we experienced when we took our car on vacation.

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DealerRater Jun 3, 2025

Thanks for taking care of my car while on vacation!! I appreciate your prompt service!

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DealerRater May 22, 2025

This was the fastest in and out since I opened my relationship with this dealership

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DealerRater May 21, 2025

Timely professional service. why fifteen words to say what can be said wiyh just three?

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DealerRater May 20, 2025

Came back for the same entire issue just to find out they never replaced my transmission when I had the warranty on it they messed me over I don’t recommend

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DealerRater May 12, 2025

I have been coming here for years now and every visit I’m treated with respect and my car is given the proper service to keep it going when I need to depend on it. I thank all the staff for all of their hard work!

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DealerRater May 11, 2025

Mr Corey Jackson alone with his staff was very rewarding to work with thank you.

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DealerRater May 3, 2025

The work was performed on time The staff is friendly and professional. Waiting area is very nice

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DealerRater May 1, 2025

Fantastic work! My go-to place if maintenance for my truck... Thank you so much Aaron!!

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DealerRater Apr 27, 2025

Chad & Cowboy took care of me with my 3rd car from here. Thanks again with my new ride!

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DealerRater Apr 10, 2025

Great service and communication from staff from appointment to pickup. Always felt like part of the family

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DealerRater Feb 24, 2025

I took my Frontier in for an oil change and tire rotation. Joe and his team were quick and courteous. Joe was able to give me a complete rundown of everything they checked on the vehicle and its condition. Really enjoy coming here for service.

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DealerRater Feb 23, 2025

Fantastic experience working with Ryan Silber. He was awesome, and very responsive to my questions. This is my 5th vehicle purchased at Sandy Sansing, and most important to me is the quality of salesman that keeps me coming back. Well done Ryan!

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DealerRater Feb 20, 2025

Chris Wood service advisor Truck service was efficient and superb! Timely oil change and tire rotation

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DealerRater Jan 25, 2025

I have my Nissan serviced here. Danielle is great. What I like most is that she highlighted the other maintenance that will be needed at my next oil change, along with the associated costs for each item. Thank you Danielle!

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DealerRater Jan 19, 2025

Payton was very helpful and made the experience so much easier. She always answered my text when I sent a question. Jerry came in and made the deal happen! I love my Nissan Kicks.

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DealerRater Jan 14, 2025

Great service, fair pricing, and excellent work. Chris Wood is a pleasure to work with. A real asset to this organization.

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DealerRater Dec 9, 2024

Service advisor very courteous kept me advised the entire time of what was going on

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DealerRater Dec 6, 2024

Sandy Sansing Nissan recently serviced our 2017 Nissan Pathfinder! Oil change, tire rotation and rear brakes. The service was completed in record time and the charge was very reasonable! They washed and vacuumed out our SUV! Service Rep Danielle was with us through the process and gladly answered our questions! She also stayed late with us until the job was finished! We highly recommend Sandy Sansing Nissan in Pensacola FL!

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Google Nov 20, 2024

I love Sandy Samsung car dealership. They always do a great job on my car. Chris, the service guy is always quick to get me in for my service.

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Google Nov 19, 2024

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Google Nov 19, 2024

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Google Nov 19, 2024

Oil change and tire rotation were handled very efficiently.

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Google Nov 19, 2024

Chris is awesome! Thank you 💝

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Google Nov 19, 2024

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Google Nov 19, 2024

Always a great exprience!

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DealerRater Nov 19, 2024

Great service from Bobby He went above and beyond the help I needed……very easy to work with and very informative. My next vehicle will be a Nissan Driving my 3rd Nissan now…

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Google Nov 18, 2024

Always care of essentials, nice, polite, helpful

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Google Nov 18, 2024

Friendly staff, fast and convenient service.

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Google Nov 18, 2024

Everyone hates car shopping. I went in to look at the Nissan Kicks. I reviewed them on line, they looked like a good vehicle for the price. It seemed a bit smaller than I expected so the salesman suggested the Rogue. I found one that I liked but was a bit concerned about it fitting in my garage and there was a sensor notification while I was test driving. He assured me that it was probably a bug that was setting it off that hit the front during transport, it only had 5 miles on it and they had not yet ... Read More

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Google Nov 18, 2024

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Google Nov 18, 2024

Chris Woodd makes it go smooth every time I need something done with my truck. Appreciate his work ethics. Thumbs up..

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Google Nov 18, 2024

Outstanding customer service throughout the service department.

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Google Nov 17, 2024

Sandy Sansing Nissan is always great, my windshield wiper came apart, I got to the shop and they fixed it within minutes. I only wonder what the $5 Shop Supplies charge is, I have not seen that before. Other than that, totally satisfied customer here. Thank you.

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Google Nov 17, 2024

Good experience. Lady that checked me in was very nice....her staff does excellent work

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Google Nov 17, 2024

As soon as I walked into the place, I spoke with Davie Bailey. When I tell you that his personality, knowledge & friendliness took my experience to a new level, it was unreal. Walked me through everything step by step, asked me about my concerns & took the time to listen. At the end when it was time to finalize everything, Keith Hunt (Finance) made my closing experience smooth & pressure free…Highly recommend and both a true pleasure to do business with.

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DealerRater Nov 16, 2024

Sales team great. Service team great. Corporate needs review of some policies??? Was given a free oil change at the point of purchase ( Sandy Sansing Nissan Pensacola ) with the purchase of my vehicle. I live in Foley Alabama. I tried to use the free oil change in the Foley Alabama Sandy Sansing location and was declined. Come on corporate…. Something as minor as an oil change and it can’t be transferred between the two Sandy Sansing Nissan locations???? So I drove the two hours it took to go to the Pensacola location and back for my first oil change. ... Read More

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Google Nov 16, 2024

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Google Nov 15, 2024

It was easy to call and make an appointment with them; they saw me the next day after my call only because they were shorthanded that day and wanted to ensure my car would be taken care of in a timely manner. Aaron was kind and professional and carefully listened to the issues I described with my car. After dropping off my vehicle, he gave me a call to tell me what the diagnosis was and how long it would take to fix. He was upfront about cost and even waived a fee for me because the diagnosis was quickly ... Read More

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Google Nov 15, 2024

Fast efficient service. I always take my nissan to the express oil change and have not felt like they were trying to sell me something I didn't need.

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Google Nov 14, 2024

The staff there are very nice and easy to work with. Brandon Spencer was incredibly kind, knowledgeable, and made my car buying experience very smooth and quick. Definitely recommend 😊

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Google Nov 14, 2024

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Google Nov 13, 2024

Service was excellent

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Google Nov 13, 2024

There could not be a better experience than what the Sansing automotive group provides. Outstanding service departments.

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Google Nov 12, 2024

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Google Nov 11, 2024

Very friendly atmosphere and Ryan Silver was very helpful. Good dealership will give them my business again in the future.

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Google Nov 11, 2024

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Google Nov 11, 2024

We've had to have our truck in the service department several times for warranty repairs and each time the advisors and techs have been amazing. They've taken great care of us and our truck and recommend them for keeping your vehicle in good shape.

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Google Nov 10, 2024

Fast and simple no issues I'm very happy with fast and friendly service

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Google Nov 10, 2024

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Google Nov 10, 2024

Friendly staff and convenient service but no way in hell I’m paying $300 to get my fog light lense repaired…


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